Privacy Policy
We're in the business of creating great handmade and repurposed products — never in the business of selling your data. When you tell us about a custom project, we share your project details only with the crafters matched to bring your idea to life — and we never sell or market your data to third parties.
Last updated: September 19, 2026
ReSew Creative ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
1. Information We Collect
When you submit a custom project inquiry, we collect your name, email address, phone number (optional), and project details. We use this information to respond to your inquiry and provide our services. For custom projects, your project details may be shared with a matched crafter as described in section 2 below.
2. How We Use Your Information
We use your information to communicate with you about your inquiry or order, to provide our services, and to improve our website. To fulfill custom project inquiries, we may share the project details you provide with crafters in our collective who are matched to accommodate your project, so they can respond with feasibility, timeline, and a quote.
We do not sell, rent, or share your personal information with third parties for their marketing purposes — we never sell your data or share it for third-party marketing.
3. Data Storage and Security
Your inquiry data is stored securely in our database. We use industry-standard security measures to protect your information, including CAPTCHA verification on all public forms to prevent automated abuse.
4. Cookies
Our site may use essential cookies for functionality (such as authentication for admin users). We do not use tracking cookies or third-party analytics.
5. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond to your request within a reasonable timeframe.
6. Photos and Images
Photos and images you share with us — of your work, products, or projects — may be used on our website, to show your products in our marketplace, and in our marketing. We use these images to promote and display our collective's work.
We don't sell your photos, and we only use them as described here. You can ask us to remove an image or listing at any time, and we'll be glad to help.
7. Contact
If you have questions about this privacy policy, please visit our Support page to get in touch.